I am Chuck Owen and my wife is Josephine Owen . I started a Facebook account and then s...

GetHuman-chuckowe's customer service issue with Facebook from June 2018

Help with my Facebook issue
I am Chuck Owen and my wife is Josephine Owen . I started a Facebook account and then sometime later I forgot my p***word . If I try to reset my p***word the system thinks I am my wife . I don't want to change my wife's p***word . Everyday I get a text in my cell phone saying I have ** people wanting to communicate with me on Facebook . How can I let the system know I am Chuck at *****@***.com and I want to reset my p***word ?
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-chuckowe
Jun 1st, 2018 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 296 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-chuckowe started working on this issue
Jun 1st 4:59pm
GetHuman-chuckowe indicated the issue is not fixed yet.
Jun 4th 1:52pm
GetHuman-chuckowe indicated the issue is not fixed yet.
Jun 5th 6:54pm