I can't get on my facebook acct. Monday I got on facebook and it said I needed to open...

GetHuman738904's customer service issue with Facebook from June 2018

2 views
 | 
176 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman738904 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman738904's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman738904 will want to follow the link below to head to their help center. We will check on GetHuman738904 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman738904's own words:
I can't get on my facebook acct. Monday I got on facebook and it said I needed to open a new acct. with facebook and new p***word and I did it and lost everything thank you
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman738904 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman738904
Jun 1st, 2018 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 176 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman738904 started working on this issue
Jun 1st 4:10pm