Hello! I own a Facebook page called Romania Nefiltrata. Last time I made a post was on...

GetHuman-crisssy's customer service issue with Facebook from June 2018

18 views
 | 
510 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-crisssy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-crisssy's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crisssy will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-crisssy can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-crisssy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-crisssy's own words
Hello! I own a Facebook page called Romania Nefiltrata. Last time I made a post was on May *th and ever since I've been receiving a couple of notifications reminding me to post something new for my followers. I'm used to that kind of message, because lately I hardly find time to maintain activity on the page, but it has never occured to me that this might lead to losing rights on my own page. So, today I wanted to post something for the first time in * weeks and I noticed I couldn't. When I entered the page it felt as if I would be one of my visitors. Breaking my account by some stranger is excluded, as I still have access on my personal account and no weird acrivity was spotted. Therefore, is there some kind of policy to restrain access for admins on their own "neglected" pages? Thank you, Cristina.
GetHuman-crisssy did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-crisssy fixed the problem
We are waiting for GetHuman-crisssy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-crisssy fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-crisssy
Jun 1st, 2018 - 2y ago
I have an issue with Facebook too
Not resolved
Seen by 18 customers so far
Similar issue to 510 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-crisssy started working on this issue
Jun 1st, 2018 2:20pm