I forgot my new p***word and I don't have access to my old email.

GetHuman738049's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman738049 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman738049's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman738049 will want to follow the link below to head to their help center. We will check on GetHuman738049 later to make sure it's all set or try to help escalate.
Facebook Help Center
The issue and preferred resolution, in GetHuman738049's own words:
The problem I ran into: I forgot my new p***word and I don't have access to my old email.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman738049
Jun 1st, 2018 - 17d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 669 others
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GetHuman738049 started working on this issue
Jun 1st 12:35pm