I can’t get back into my Facebook because it says it may have been compromised. However...

GetHuman738026's customer service issue with Facebook from June 2018

Help with my Facebook issue
I can’t get back into my Facebook because it says it may have been compromised. However, after following their steps to account recovery (mainly after changing p***word) I get a message that something went wrong and they’re on it. However my p***word is changed, but then when I when I go back in, it’s the same cycle over and over.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman738026
Jun 1st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 390 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman738026 started working on this issue
Jun 1st 12:25pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 1st 4:04pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 1st 5:37pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 1st 7:15pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 1st 9:43pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 2nd 2:24pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 2nd 6:56pm
GetHuman738026 indicated the issue is not fixed yet.
Jun 4th 1:48pm