Someone hacked my husbands facebook account and then made new one. Impresonating him an...

GetHuman-hlinsang's customer service issue with Facebook from May 2018

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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hlinsang's own words
Someone hacked my husbands facebook account and then made new one. Impresonating him and posting edited nude pictures trying to get money.
GetHuman-hlinsang did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-hlinsang
May 31st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 237 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hlinsang started working on this issue
May 31st, 2018 11:34pm
GetHuman-hlinsang indicated the issue is not fixed yet.
Jun 1st, 2018 12:35am
GetHuman-hlinsang indicated the issue is not fixed yet.
Jun 2nd, 2018 12:36am