I can't get into my Facebook with my new phone. It logged me out of my laptop and all o...

GetHuman738657's customer service issue with Facebook from June 2018

2 views
 | 
86 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman738657's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman738657's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman738657 will want to follow the link below to head to their help center. We will check on GetHuman738657 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman738657 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman738657's own words
I can't get into my Facebook with my new phone. It logged me out of my laptop and all other devices, can't remember password and can't retrieve code from email on my account. I've completed the trusted friends feature and waited the ** hours it locked me out. Now what?!
GetHuman738657 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman738657 fixed the problem
We are waiting for GetHuman738657 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman738657 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman738657
Jun 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 86 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman738657 started working on this issue
Jun 1st 3:21pm