I began this fundraiser for a friend in need. I supplied all the info requested to begin the fundraiser. FB stopped it TWICE, asking me for more info, and I supplied that info. I am now quite upset, as potential donor are now asking questions about the legitimacy of this fundraiser because they are blocked from donating. I am FURIOUS about FB's interference in this matter. If FB needed more information, they should have asked FIRST. Now please get this fixed, once and for all. If any questions, please call me a *********** and to sort this out. Not pleased at all.

GetHuman738654's customer service issue with Facebook from June 2018

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The issue in GetHuman738654's own words

I began a fundraiser for a friend. It went well until Facebook blocked the fundraiser and asked me for more details about me, to which I responded. This was yesterday, and donors are asking me why they can't donate. What is going on please? I am not too happy since I provided all the requested info at the beginning of this fundraiser. *Sincerely,*Philippe de Lespinay*Fundraiser address:*https:**www.facebook.com*donate*****************

GetHuman738654 did not yet indicate what Facebook should do to make this right.

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I did not fix it. Someone at FB fixed it after I complained.

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Facebook

Customer service issue

Reported by GetHuman738654

Jun 1st, 2018 - 2y ago

I have an issue with Facebook too

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GetHuman738654 shared how to fix

Seen by 50 customers so far

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Timeline

GetHuman738654 started working on this issue

Jun 1st, 2018 3:21pm

GetHuman738654 checked out Facebook's customer help center

Jun 1st, 2018 3:26pm