I began this fundraiser for a friend in need. I supplied all the info requested to begin the fundraiser. FB stopped it TWICE, asking me for more info, and I supplied that info. I am now quite upset, as potential donor are now asking questions about the legitimacy of this fundraiser because they are blocked from donating. I am FURIOUS about FB's interference in this matter. If FB needed more information, they should have asked FIRST. Now please get this fixed, once and for all. If any questions, please call me a *********** and to sort this out. Not pleased at all.

GetHuman738654's customer service issue with Facebook from June 2018

Help with my Facebook issue

The issue in GetHuman738654's own words

I began a fundraiser for a friend. It went well until Facebook blocked the fundraiser and asked me for more details about me, to which I responded. This was yesterday, and donors are asking me why they can't donate. What is going on please? I am not too happy since I provided all the requested info at the beginning of this fundraiser. *Sincerely,*Philippe de Lespinay*Fundraiser address:*https:**www.facebook.com*donate*****************

GetHuman738654 did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman738654 fixed the problem

I did not fix it. Someone at FB fixed it after I complained.

Please help with my Facebook issue

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

Question about Facebook fundraising page distribution I have a fundraiser on Facebook and I raised $*** that was supposed to go into my...My facebook fundraiser will not allow me to add time with the 'edit' button...change bank info for fundraiser Have a problem with a fundraiser charitable fundraising donor report I made a fundraiser and mistake the amount

Do you have a customer issue as well?

We can help you get Facebook's attention and get better help faster. Tap below to get started.

Having Facebook issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

How would Facebook email you?

Your email

This email address isn't valid

Facebook

Customer service issue

Reported by GetHuman738654

Jun 1st, 2018 - 6 mons ago

I have an issue with Facebook too

Fixed

GetHuman738654 shared how to fix

Seen by 36 customers so far

Similar issue to 316 others

0 customers following this

Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman738654 started working on this issue

Jun 1st 3:21pm

GetHuman738654 checked out Facebook's customer help center

Jun 1st 3:26pm