Hello, to whom ot may concern. I had a old friend messaged, me and told me about this p...

GetHuman-clarkmar's customer service issue with Facebook from May 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clarkmar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-clarkmar can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clarkmar's own words
Hello, to whom ot may concern. I had a old friend messaged, me and told me about this program with the health department and others services providing grants. I hopped on the deal because im a single mother. I contacted the guy sent him a message. He offered me a **,*** grant after giving him basic information. He also told me by providing him with my fb password he will be more secure that its me who gets the money. He aske me for *** dollars to have the money del. Aa soon as i disagreed and caught on to the SCAM, he changed my fb password and hacked my acct. Please do something about this. I knoq my decision wasn't as smart But i cant accept the fact that he may have stolen my info. *Thanks*Janiera Baker

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Facebook

Customer service issue
Reported by GetHuman-clarkmar
May 31st, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 336 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-clarkmar started working on this issue
May 31st, 2018 10:20pm

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