I sold a phone that had my facebook account open on it. It was an obama phone. I delete...

GetHuman-schulerc's customer service issue with Facebook from May 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-schulerc's own words
I sold a phone that had my facebook account open on it. It was an obama phone. I deleted that facebook account from a computer. I went back on that account to retrieve a picture from it and found out that all my friends were different and messages were sent to people that I dont know. What do I do about this?
GetHuman-schulerc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-schulerc fixed the problem
I reported the situation to Facebook by opening the rogue profile and clicking report on the cover photo. It then prompted me to specify what I wanted to report.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-schulerc
May 31st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman-schulerc shared how to fix
Seen by 6 customers so far
Similar issue to 528 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-schulerc started working on this issue
May 31st, 2018 10:19pm
GetHuman-schulerc indicated the issue is not fixed yet.
May 31st, 2018 11:23pm
GetHuman-schulerc confirmed the issue is fixed. Hooray!
Jun 1st, 2018 11:20pm