My facebook was hacked and password was changed they changed the phone number associate...

GetHuman736286's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman736286's own words
My facebook was hacked and password was changed they changed the phone number associated on my account.. i only have my email left on there, i was trying to get back in and they need to send a code to my phone number but cant because the hackers have changed the number
GetHuman736286 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman736286
May 31st, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 39 customers so far
Similar issue to 185 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman736286 started working on this issue
May 31st, 2018 8:29pm
GetHuman736286 indicated the issue is not fixed yet.
May 31st, 2018 8:31pm