GetHuman735382's customer service issue with Facebook from May 2018
Help with my Facebook issue
GetHuman735382's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman735382 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman735382 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman735382's own words
get support with a hacked account ... I contacted facebook a few weeks ago about an my old account being hacked. My old account under the name Jennifer Stewart (my maiden name) is now under the name *** ******** ******@***.com* *I do not have access to the old email address or phone number. I am however recieving emails on the account activity as the old email address is auto forwarded to my new email. *I sent proof of my Identify and then never heard back from facebook. I am trying to delete*deactivate the account. *** ******** ******@***.com* is very active making friends and sending messages.
no one has helped me
I want confirmation that the issue has been dealt with
I am not be a customer for long without actual support
I have an issue with Facebook too
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