Invalids email for a disabled account

GetHuman-zivacat's customer service issue with Facebook from May 2018

13 views | 117 similar | 0 following
Help with my Facebook issue
GetHuman-zivacat's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zivacat will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-zivacat can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zivacat's own words
Everything ... I am not able to log on to my Facebook account. (Ziva Huang, *****@***.com) Many months ago, Facebook sent mean email saying that there was suspicious activity in my account and so we tried to change the password many times without success. And eventually she got locked out of her own account. We still were not completely sure what had happened but she really needs to use her account right now. **I has no difficulties to log on to my email account. I tried to forget the password, we got **"If you no longer have access to your email account, you can try to log in again. After you've logged in, you can change the email address on your account." **Then we tried to retrieve a disabled account. But without success. **And I also disappeared from my friends Facebook too.**Please help. You can contact her directly with my email.
They just popped invalidate email and the other place showed blocked account
able to log on again
Never do anything wrong
Did every, retrieve email for blocked or disabled account, forgot password, nothing work. They just popped back invalid email
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Facebook

Facebook
Customer service issue
Reported by GetHuman-zivacat
May 31st, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 117 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-zivacat started working on this issue
May 31st, 2018 1:07pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:13pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:14pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:15pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:16pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:17pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:21pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:23pm
GetHuman-zivacat indicated the issue is not fixed yet.
Jun 1st, 2018 3:25pm

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