I no longer have access to my old email and I need to get into facebook to access price...

GetHuman-barbie_j's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-barbie_j's own words
I no longer have access to my old email and I need to get into facebook to access priceless photos for a funeral. I am not being given the option to answer security questions, submit id, take a photo, or give them new contact information.
GetHuman-barbie_j did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-barbie_j
May 31st, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 499 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-barbie_j started working on this issue
May 31st 12:09am
GetHuman-barbie_j indicated the issue is not fixed yet.
Jun 1st 1:48am
GetHuman-barbie_j indicated the issue is not fixed yet.
Jun 1st 1:49am