Someone hacked my account, I did not link my new phone number with my facebook account...

GetHuman731973's customer service issue with Facebook from May 2018

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1 following
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The issue in GetHuman731973's own words
Someone hacked my account, I did not link my new phone number with my facebook account. I submitted a copy of my ID. How long will this take to be verified? In the meantime, someone keeps requesting to change my password that is not me. I am receiving the requests to my email.
GetHuman731973 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman731973
May 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 668 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman731973 started working on this issue
May 30th, 2018 5:55pm