My facebook account has been hacked and taken over. they have changed the email on the...

GetHuman731583's customer service issue with Facebook from May 2018

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0 following
Help with my Facebook issue
GetHuman731583's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman731583 will want to follow the link below to head to their help center. We will check on GetHuman731583 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman731583's own words
My facebook account has been hacked and taken over. they have changed the email on the account and password and changed the verification email to a gmail account. *if i cant get my account back i would like to get it deleted so they cannot access my photos etc. i can prove it has been taken over from message sent to my wife from the hacker.
GetHuman731583 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman731583
May 30th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 684 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman731583 started working on this issue
May 30th, 2018 4:18pm
GetHuman731583 indicated the issue is not fixed yet.
May 30th, 2018 5:18pm
GetHuman731583 indicated the issue is not fixed yet.
Jun 1st, 2018 6:58am