I was attempting to sell something on eBay, which I came Across a buyer “Scammer” who t...

GetHuman-abdiel_f's customer service issue with Facebook from May 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abdiel_f will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-abdiel_f can let us know if they help or not.

How do I change or reset my Facebook password?How do I report someone that is impersonating me on Facebook?How do I report that something isn't working on Facebook?How do you contact Facebook if you have a problem?The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

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The issue in GetHuman-abdiel_f's own words

I was attempting to sell something on eBay, which I came Across a buyer “Scammer” who tricked me saying paypal needs my facebook username and password to confirm some type of trust policy. However this is my *st time selling something on Ebay. So im not too familiar how paypal works. As im in the post office getting ready to send the merchandise, my facebooks hacked, completely changed the email and password to my account. Now im trying to get back in my account and the only way i can confirm my identity is if i use a previous computer or cellphone where i logged in before( i dont remember) can you guys please help me on this unfortunatematter? thanks for taking the time to read my message and hopefully you guys can resolve this matter ASAP.

GetHuman-abdiel_f did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue

Reported by GetHuman-abdiel_f

May 30th, 2018 - 2y ago

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Seen by 2 customers so far

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GetHuman-abdiel_f started working on this issue

May 30th, 2018 4:09pm

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