I received a billing for advertising I did not order on a Facebook site i was trying to...

GetHuman-iannucci's customer service issue with Facebook from May 2018

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The issue in GetHuman-iannucci's own words
I received a billing for advertising I did not order on a Facebook site i was trying to set up. I tried through my back to dispute the charges and Facebook will not except that I did not order the advertisement. On the **st of this month my bank is going to take out those funds billed me from Facebook again. Bank of America had credited the amount back to my account while trying to settle disputed charges for me. I am retired on social security and I do not have the funds in my account. I barely have enough to last me until my June check. Please help me, I'm so worried about all of this I've been losing sleep. Can you look up the problem in my file and forward me to someone that can help me. The Facebook was Victoria's Bling Bling Jewelry. I have closed the account and actually closed it several times with Facebook assisting me. the advertisement continued. the charges are almost $***.** and I cannot pay it. Any assistance you can give me is helpful. I actually don't even know how to set up an ad as I am not computer savvy with social media...just barely get by. The pictures of * necklaces was the ad and I have no idea where they came from. those two pieces are not available. Please HELP. asap as on the **st deduction will take place. the funds are not there and I don't want to incur any $**.** overdraft fee for each draft. Thank you. I look forward to hearing from someone asap. my phone if ***-***-**** is calling can be done. I am fine with that.

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Facebook

Customer service issue
Reported by GetHuman-iannucci
May 29th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 254 others
0 customers following this

Timeline

GetHuman-iannucci started working on this issue
May 29th, 2018 6:01pm

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