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Hi,**I am unable to access our Library Facebook account on any browser. I have included...

GetHuman-patdohe's customer service issue with Facebook from May 2018

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409 similar
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The issue in GetHuman-patdohe's own words
Hi,**I am unable to access our Library Facebook account on any browser. I have included error messages for Firefox and Chrome below. Both suggest problems with cookies and*or the need to clear the cache.*Having done this and checked that cookies are enabled then on entering user name*email and password I found that the problem reoccurs.**I would be grateful if you could help me resolve this issue.**regards*Patrick Doherty**"Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."***The page isn't redirecting properly**Firefox has detected that the server is redirecting the request for this address in a way that will never complete.**This problem can sometimes be caused by disabling or refusing to accept cookies.***CHROME*This page isn’t working**www.facebook.com redirected you too many times.** Try clearing your cookies.**ERR*TOO*MANY*REDIRECTS********Patrick Doherty*Librarian**Institute of Technology, Tralee*North Campus*Dromthacker*Tralee*County Kerry***e-mail: *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-patdohe
May 29th, 2018 - 2y ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 409 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-patdohe started working on this issue
May 29th, 2018 11:00am
GetHuman-patdohe shared this issue with others over email
May 29th, 2018 11:29am
GetHuman-patdohe indicated the issue is not fixed yet.
May 30th, 2018 12:40pm
GetHuman-patdohe indicated the issue is not fixed yet.
May 30th, 2018 12:41pm
GetHuman-patdohe indicated the issue is not fixed yet.
May 30th, 2018 12:41pm
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  4. Hi,**I am unable to access our Librar...