(URGENT) Unable to access my business manager while ads remain running!***Dear, Faceboo...

GetHuman-vendy_pr's customer service issue with Facebook from May 2018

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The issue in GetHuman-vendy_pr's own words
(URGENT) Unable to access my business manager while ads remain running!***Dear, Facebook.***I am not able to access to my Facebook account as well as my business account because I have forgotten my new password which I set few weeks ago and I am also not able to reset the password because I also have no access to my Yahoo email account which is, *****@***.com.**Facebook is giving me an option to recover my account by selecting * of my trusted friends and they have given me the code and apparently I have successfully changed the email to, *****@***.com but I did not receive any confirmation email from Facebook, therefore I still can't access to my account.***I am spending a BIG BUDGET on ad during these three days which I have no access to and monitor. For this case, I want Facebook to refund the amount of money I spent during these * days. I have tried to reach out to Facebook many times but I received no response from you guys.**Hope to hear from you as soon as possible!***Sincerely,***Vendi Prima
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Customer service issue
Reported by GetHuman-vendy_pr
May 29th, 2018 - 2y ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-vendy_pr started working on this issue
May 29th, 2018 10:30am