I have been “contacting” Facebook for a month to no avail. I had an issue with an item...

GetHuman724203's customer service issue with Facebook from May 2018

3 views | 50 similar | 0 following
Help with my Facebook issue
GetHuman724203's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman724203 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman724203 can let us know if they help or not.
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The issue in GetHuman724203's own words
I have been “contacting” Facebook for a month to no avail. I had an issue with an item that was posted by ME twice. In an attempt to correct the matter, I was kicked off because Facebook thought my account was hacked into. Seemingly easy enough, all I had to do was click a button if that ban was in error. But oh, a whole **** month later and NO ONE has looked into it despite a plethora of requests. So I have no idea what to do. After all the issues Facebook has had as evident in mainstream media, one would think Customer Service actually gave a ****. And why am I being mislead that this message was to “report a problem” when, after having clicked said link, I was thanked for my FEEDBACK? WTF?!

GetHuman724203 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman724203
May 28th, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 50 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman724203 started working on this issue
May 28th, 2018 4:37am
GetHuman724203 indicated the issue is not fixed yet.
May 29th, 2018 11:26pm

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