Hello, *my name is Sara, I am ** years old girl from Skopje. Lately I had a problem wit...

GetHuman-boskovsk's customer service issue with Facebook from May 2018

6 views
 | 
21 similar
 | 
0 following
Help with my Facebook issue
GetHuman-boskovsk's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-boskovsk will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-boskovsk can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-boskovsk's own words
Hello, *my name is Sara, I am ** years old girl from Skopje. Lately I had a problem with my account. This is not the first time, it is happening half year. I am really scared that someone is using my facebook . When I logged in tonight and oppened the search area I found that I have searched for * people. That was the moment when i figured that someone is using my account, so I opened “Security and Login” from Sertings and I found oht that I have been logged in from several devices. The only thing that i got was the Ip adresses. I can only send you the four Ip adresses : **. **.**.***.*** - mobile device**. **.**.***.** - Windows PC**. **.**.**.*** - mobile device **. **.**.***.* - mobile device**I really hope that you would help me. I really don’t know what to do, only you can save me from this. I have done everything: changed my password hundreds times, activated Code Generator, but it’s not helping... After everything that I have done someone is loging in on my account again and again and he* she are obviously hacking the Code Generator too. *Please, help me. *I will be waiting for an answer. *I will be very grateful if you can resolve this. *Thank you!
GetHuman-boskovsk did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-boskovsk fixed the problem
We are waiting for GetHuman-boskovsk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-boskovsk fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-boskovsk
May 28th, 2018 - 2y ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 21 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-boskovsk started working on this issue
May 28th, 2018 1:06am
GetHuman-boskovsk indicated the issue is not fixed yet.
May 28th, 2018 2:07am
GetHuman-boskovsk indicated the issue is not fixed yet.
May 28th, 2018 2:08am
GetHuman-boskovsk indicated the issue is not fixed yet.
May 28th, 2018 2:08am
GetHuman-boskovsk indicated the issue is not fixed yet.
May 30th, 2018 5:46pm