No , it’s not fixed !

GetHuman-rgary's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-rgary's own words
Recently I stopped getting close friend notifications . It didn’t happen all at once , it gradually started cutting off certain friends . Now , I get no notifications what so ever !!!**So I started investigating . I went into settings*notifications*close friends and sure enough .... the box is unchecked ! Ok, that’s simple enough right ? No ! I check the box and a red banner appears at the top saying “ your settings can’t be saved” no matter what I change or do , I can’t seem to get notifications from close friends. Is there a way to fix this ? Ive been a long time Facebook user and have actually contemplated deleting Facebook over this ! **I’m using an iPhone X using the most current Facebook app . My wife’s is doing the same thing and she is using an iPhone * so I’m assuming this is a bigger problem than just us . Please let me know how I can fix this .
Facebook support to contact me with a solution
Everything within Facebook , community guidelines any setting you can imagine . Problem is not resolved
I have an issue with Facebook too
How GetHuman-rgary fixed the problem
We are waiting for GetHuman-rgary to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman-rgary
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 315 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-rgary started working on this issue
May 27th 2:55pm
GetHuman-rgary shared this issue with friends on Facebook
May 27th 2:57pm
GetHuman-rgary indicated the issue is not fixed yet.
May 27th 4:10pm
GetHuman-rgary indicated the issue is not fixed yet.
May 27th 4:12pm
GetHuman-rgary indicated the issue is not fixed yet.
May 27th 4:15pm
GetHuman-rgary indicated the issue is not fixed yet.
May 28th 7:36pm