GetHuman-rgary's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-rgary's own words
Recently I stopped getting close friend notifications . It didn’t happen all at once , it gradually started cutting off certain friends . Now , I get no notifications what so ever !!!**So I started investigating . I went into settings*notifications*close friends and sure enough .... the box is unchecked ! Ok, that’s simple enough right ? No ! I check the box and a red banner appears at the top saying “ your settings can’t be saved” no matter what I change or do , I can’t seem to get notifications from close friends. Is there a way to fix this ? Ive been a long time Facebook user and have actually contemplated deleting Facebook over this ! **I’m using an iPhone X using the most current Facebook app . My wife’s is doing the same thing and she is using an iPhone * so I’m assuming this is a bigger problem than just us . Please let me know how I can fix this .
Facebook support to contact me with a solution
Everything within Facebook , community guidelines any setting you can imagine . Problem is not resolved
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