Hi I’ve been trying to get into my Facebook account since Thursday night. I have done e...

GetHuman-gemmacou's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-gemmacou's own words
Hi I’ve been trying to get into my Facebook account since Thursday night. I have done everything to try and get in. Facebook said they would send me an link to my email account but I’ve still not received that and it’s been over ** hours. Someone has hacked into my account and I now can’t get myself back in. It has everything on there photos of my fam my child my life. How can you help me get back into my Facebook account.
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Customer service issue
Reported by GetHuman-gemmacou
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gemmacou started working on this issue
May 27th 11:38am
GetHuman-gemmacou indicated the issue is not fixed yet.
May 27th 12:40pm
GetHuman-gemmacou indicated the issue is not fixed yet.
May 30th 12:51pm
GetHuman-gemmacou shared this issue with others over email
May 30th 12:52pm
GetHuman-gemmacou shared this issue with friends on Facebook
May 30th 12:52pm