I logged in with my first password and it wouldnt let me do anything on my account so i...

GetHuman-karencox's customer service issue with Facebook from May 2018

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The issue in GetHuman-karencox's own words
I logged in with my first password and it wouldnt let me do anything on my account so i changed my password and since then its not letting me log into my account and it was the right password. Since then i have tried to get my account back and been receiving number password from facebook via sms and email and none of them have worked. I havent be able to get onto my account since thursday afternoon.
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Customer service issue
Reported by GetHuman-karencox
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 576 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-karencox started working on this issue
May 27th 8:57am
GetHuman-karencox indicated the issue is not fixed yet.
May 27th 10:27am
GetHuman-karencox indicated the issue is not fixed yet.
May 27th 10:27am