Hi I'm Tina Peterson I keep getting text from ***-***-**** from a person named Erskine...
GetHuman-tinapete's customer service issue with Facebook from May 2018
Help with my Facebook issue
First: share to improve GetHuman-tinapete's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tinapete's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tinapete will want to follow the link below to head to their help center. We will check on GetHuman-tinapete later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tinapete may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-tinapete's own words
Hi I'm Tina Peterson I keep getting text from ***-***-**** from a person named Erskine B Bowles says He works at Facebook as a senior consultant ordinator said mark Zuckerberg asked him to contact us about a package Facebook wants to send us. He keeps writing I think it's a scam but thought I would reach out and let you know what's going on about getting these texts to my phone my phone number is ***-***-**** Thanks Tina Peterson my email is *****@***.com. Just let me know if you know anything about this person
GetHuman-tinapete did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tinapete fixed the problem
We are waiting for GetHuman-tinapete to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.