I recently changed my phone and when I tried to login, I had forgotten my login informa...

GetHuman721766's customer service issue with Facebook from May 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman721766's own words
I recently changed my phone and when I tried to login, I had forgotten my login information. When I go and reset my password, the wrong*old account pops up without a picture. My current profile had a password. My name is Debbie Pinkos and the account I'm trying to access an account I opened roughly * years ago and has my current photo. I can't remember what my username is or what number*email I may have used. Any assistance would be appreciated. Thank you.**Debbie Pinkos*Countryside, Illinois
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Facebook

Customer service issue
Reported by GetHuman721766
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 634 others
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GetHuman721766 started working on this issue
May 26th 10:18pm