Dear, Facebook.****I am not able to access to my Facebook account as well as my busines...

GetHuman721098's customer service issue with Facebook from May 2018

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Dear, Facebook.****I am not able to access to my Facebook account as well as my business account because I have forgotten my new password which I set few weeks ago and I am also not able to reset the password because I also have no access to my Yahoo email account which is, *****@***.com.**Facebook is giving me an option to recover my account by selecting * of my trusted friends and they have given me the code and apparently I have successfully changed the email to, *****@***.com but I did not receive any confirmation email from Facebook, therefore I still can't access to my account.***I am spending a BIG BUDGET on ad during these three days which I have no access to and monitor. For this case, I want Facebook to refund the amount of money I spent during these * days. I have tried to reach out to Facebook many times but I received no response from you guys.**Hope to hear from you as soon as possible!***Sincerely,***Vendi Prima
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Facebook

Customer service issue
Reported by GetHuman721098
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 10 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman721098 started working on this issue
May 26th 5:31pm