I am locked out of account and it keeps telling me when I try to log in that an SMS cod...
GetHuman-brentrou's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-brentrou's own words
I am locked out of account and it keeps telling me when I try to log in that an SMS code will be sent to me shortly (because I do not have the *-digit code for the code generator and apparently I previously set my security settings for a two-step authorization process). The code never comes via text and when I hit “resend” it gives an error message. I am concerned someone may have hacked my account and provided a phone number other than my own, which may be why I’m never receiving the code, because I’ve never had this issue before.* I submit my driver’s license and explain the issue on the screen I’m sent to after stating I’m can’t receive SMS code and nothing ever happens. This has been going on for at heart three days now and I really need to log on due to job-related stuff. I am desperate for help.
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