My Facebook account has log me out and will not let me log back in I think it's because...

GetHuman-hobbskin's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-hobbskin's own words
My Facebook account has log me out and will not let me log back in I think it's because I got a new phone and it wasn't recognized but with the new phone came a new number so I can't have a text message sent to my phone number that's listed on my account I have a laptop and my wife also has a phone we use the same account but it won't let us use any to login the only thing that it has done is let me change my password twice if somebody could sending you an email with what to do or give me a phone call at*** two seven eight **** I'd appreciate it I have a lot on the line in Marketplace that I need to keep up with and my Facebook Messenger also please ASAP
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Customer service issue
Reported by GetHuman-hobbskin
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 27 customers so far
Similar issue to 370 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hobbskin started working on this issue
May 26th 12:58pm
GetHuman-hobbskin shared this issue with friends on Facebook
May 26th 12:59pm
GetHuman-hobbskin shared this issue with your circles on Google+
May 26th 1:01pm
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May 26th 1:02pm
GetHuman-hobbskin indicated the issue is not fixed yet.
May 27th 11:53am
GetHuman-hobbskin indicated the issue is not fixed yet.
May 27th 11:11pm
GetHuman-hobbskin indicated the issue is not fixed yet.
May 27th 11:12pm