Had to do a factory reset to my phone but when I tried to sign in to my FB account I ge...

GetHuman-pitgirl's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-pitgirl's own words
Had to do a factory reset to my phone but when I tried to sign in to my FB account I get an error message saying there is no account linked to my phone number, which is what I use to sign in, and now since I didn't have an email address associated to my account I can't recover it! It finds my account by my full name but I can't remember my password and am losing my mind!!! Help, please!!! Erica Snow
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Customer service issue
Reported by GetHuman-pitgirl
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 487 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pitgirl started working on this issue
May 26th 4:58am
GetHuman-pitgirl indicated the issue is not fixed yet.
May 27th 1:39am
GetHuman-pitgirl indicated the issue is not fixed yet.
May 27th 1:40am