My p***word has been changed by someone & I can't access my account because the email a...

GetHuman719930's customer service issue with Facebook from May 2018

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Help with my Facebook issue
Before contacting them, items GetHuman719930 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman719930's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman719930 will want to follow the link below to head to their help center. We will check on GetHuman719930 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman719930's own words:
My p***word has been changed by someone & I can't access my account because the email account (hotmail) that is ***ociated with my account no longer exists.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman719930
May 26th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 221 others
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Timeline
GetHuman719930 started working on this issue
May 26th 2:47am