I USED FACEBOOK TO DO ADS FOR MY BUSINESS, AND THE RESULTS OF THE AD DID NOT GIVE ME WH...

GetHuman719358's customer service issue with Facebook from May 2018

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The issue in GetHuman719358's own words
I USED FACEBOOK TO DO ADS FOR MY BUSINESS, AND THE RESULTS OF THE AD DID NOT GIVE ME WHAT I WANTED. I SPENT OVER $**** FOR THIS, AND IT WAS UNSUCCESSFUL. WHEN I ASKED FOR A REFUND, FACEBOOK REFUTED THAT AND NOW MY ACCOUNT IS OVERDRAWN. I AM EXTREMELY DISSATISFIED AND DISAPPOINTED AND AM REQUESTING AN IMMEDIATE REFUND OF ALL MY EXPENSES!!!!! I REACHED OUT TO FACEBOOK MULTIPLE TIMES, AND I RECEIVED NO RESPONSE. THIS IS RIDICULOUS. THE LEVEL OF COMMUNICATION IS ABSOLUTELY DISCONNECTED. I WANT THIS REFUNDED TO MY ACCOUNT IMMEDIATELY BECAUSE THE ADS I PAID FOR WERE NOT FULFILLED AND UNSUCCESSFUL. ** I'VE CONTACTED SUPPORT, AND I RECEIVED ABSOLUTELY NO RESPONSE TO MY REQUEST! I AM ASKING FOR A REFUND FOR THE HORRIBLE SERVICES PROVIDED FROM THE ADS I RAN WITH FACEBOOK. THE TARGET GROUP, THE RESPONSE, IT DIDN'T BRING THE ATTENTION I PAID FOR IT TO BEING AND I AM REQUESTING A FULL REFUND OF ALL THE MONEY I WASTED IN ADS ON FACEBOOK. JUST REFUND MY MONEY SO THAT I CAN STOP COMPLAINING ABOUT THE SAME PROBLEM. YOU GUYS ARE SO TERRIBLE AT RESOLVING ISSUES AND IT'S SO DIFFICULT GETTING IN TOUCH WITH THE APPROPRIATE PERSON FOR YOUR ISSUE.
GetHuman719358 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman719358
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 605 others
0 customers following this
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Timeline
GetHuman719358 started working on this issue
May 25th 10:12pm
GetHuman719358 indicated the issue is not fixed yet.
May 25th 11:13pm
GetHuman719358 indicated the issue is not fixed yet.
May 28th 11:14pm