My ex stole my purse with my phone, hacked my email and facebook and changed my passwo...
GetHuman-jkooyma's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-jkooyma's own words
My ex stole my purse with my phone, hacked my email and facebook and changed my passwords. I have recovered my gmail account, but have not been able to recover my facebook yet, as I have two - factor authentication set up but no longer have my phone. I have tried many times to get codes sent to my email but they never arrive. Same wth texts. I have the same phone number. *At one point I was directed to send a photo of myself with a code written in paper but I have had no response. *It's really imperative that I regain access to my account.
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