Facebook Customer Service Issues

Someone has hacked Kim Parrish's account and is now pretending to be her to trick me into sending money for a bogus Facebook lottery. The scammer, pretending to be a fake government official named Carrender Leah Foster, is asking me to purchase $[redacted] worth of iTunes cards with the promise of receiving $[redacted],[redacted] from UPS. Kim is involved in the scam, pushing me to participate. This fraudster has infiltrated multiple Facebook accounts to carry out their scheme. While I am playing along and asking many questions to stall, I am concerned about others falling victim to this scam. I have made efforts to report this, but I am unsure how to involve law enforcement to stop these scammers.

I am confused why both my husband's accounts have been deactivated without cause. James Miller has not violated any Facebook rules. This deactivation seems unjust and unfair. His account has valuable personal information and memories that he should not lose easily. The profiles for James Millar and cousin Jimmy need to be reactivated promptly. Your actions are distressing and I am considering seeking legal advice if this matter is not resolved promptly.

Dear Admin or Facebook Team, I am concerned about the Husqvarna Products page on Facebook, which is offering fake prize games and collecting personal information from users. I recently sent a photo of my ID card as requested by the page. After sending the ID, I received a message in my inbox stating that I had won a prize, but the condition for receiving it was to provide more personal information. I urge you to take action to prevent the abuse of personal information and to prevent the creation of similar pages with prize games. Would it be possible for you to track down the user by their IP address? I intend to report this incident to the police in my country and take measures to protect my personal information. I appreciate any assistance you can provide on this matter. Thank you.

Facebook disabled my page because they claimed my name did not match what I use daily. Despite complying by submitting my ID and agreeing to change it, they insisted on using my legal name, Rhonda Williams. However, in reality, I am better known as Diamond or ShortKake in my everyday life. This decision has disrupted my ability to communicate with customers on the marketplace and access my photos. My preference is to continue using a name that reflects how people know me. I urge Facebook to review this situation promptly and reinstate my page as soon as possible.

I accidentally dropped my phone in the toilet, and this has caused me to lose access to my Facebook account. Despite reaching out to Facebook five times, I have yet to receive a response. The delay is unusual as Facebook has been quicker to assist me in the past. This situation has caused me to miss important events such as my birthday, my children's birthdays, and graduation moments that I would usually share with friends and family. My account displays the wrong last name as "Melissa," but it should read Key Velasquez. My actual last name is Richardson, originating from my father's name, Velasquez. It is important for me to recover my account as it contains precious videos, pictures, and personal content. I hope that someone can address this matter promptly.

Hello, I am reaching out regarding my email address [redacted], which was compromised a week ago. This email, created in [redacted], is solely used for accessing my Facebook and Instagram accounts. I have two Hotmail accounts connected to my Facebook profiles - [redacted] and [redacted] (the hacked account). I haven't sent emails from these accounts for nearly ten years, rendering most questions on the Microsoft recovery form irrelevant. Moreover, the phone number associated with the account is no longer active. Unfortunately, my [redacted] address has been hacked, preventing me from accessing my Facebook and Instagram profiles. I urgently need assistance in resetting the password to regain access. This situation is hindering my work as a UK TV and Radio Personality, impacting my presence on social media platforms. For verification, my name is Rickie Haywood-Williams. You can find me on Twitter as @rickiehw (Verified), Instagram as @rickiehw (Verified but currently hacked due to the email issue), Snapchat as rickiehw, and on Facebook as Rickie Haywood-Williams (with one of the profiles being compromised). I have an extensive background working with BBC, MTV, and Kiss FM radio, and this unauthorized access is disrupting my professional responsibilities. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you, Rickie Haywood-Williams

My account was disabled at the beginning of December [redacted]. I have completed the necessary Facebook forms and provided ID proof with each submission. Since December of [redacted], I have submitted the form approximately 16 times. After each submission, I receive a message saying Facebook will contact me via email "shortly," but I have not heard back. I am unsure why my account was disabled when I have seen others commit serious violations without consequences. I have not violated Facebook's guidelines and would appreciate having my account reinstated. Thank you.

My partner has never used Facebook before, but he's aware that the platform may have collected data about him through his contacts, like me. He wishes to request all the information Facebook has on him and to have it deleted. While Facebook users can do this, he doesn't have an account nor intends to create one. According to GDPR, he has the right to be forgotten by Facebook, a platform that never sought his consent to use his data initially.

I'm experiencing issues with accessing my Facebook account. I have been logged out and am having trouble logging back in. When trying to regain access, I am prompted with two options: to receive a verification code on a phone number that is no longer active or to confirm my login on another device. However, when I attempt the second option, it requires confirmation from a computer I had already logged out of. This is urgent for me, as I need to use Facebook. I'd appreciate assistance with this matter as soon as possible. My Facebook ID is associated with this email.

I recently got logged out of my account and Messenger on my phone. I tried to log back in to fix it, but it didn't work. When I tried to log in, it prompted me to create a new account as if my original one was deleted. Since I rely heavily on communication through the Facebook page and Messenger, I started creating a new account. However, I got stuck when it asked for a 6-digit code that was supposed to be emailed to me to continue and retrieve my Messenger account and Facebook page. I really need my Facebook and Messenger accounts back to normal, including all my contacts and conversations. It's time-consuming to try to gather all contacts again, and I just want my Messenger and Facebook accounts back as they were. I would appreciate your prompt help in fixing this issue. Thank you for your attention.

Dear Facebook, please excuse any typos as I am multitasking while chatting with friends. Why is my account still disabled, preventing me from letting people know I am safe and reachable this weekend? I have not posted anything harmful. Those sensitive to the truth may not belong on Facebook. Remember, you could be liable for serious charges. While my account is authentic, Facebook allows numerous fake ones to operate freely. Some of these accounts might cause harm this weekend. Sincerely, Tracy Kent 😊

A few days ago, my Facebook account was blocked for 30 days due to a short satirical post. I did not promote violence or hate, it was meant as satire. I am concerned that Facebook may view my post as hate speech simply because I criticized them. As a 61-year-old Human Rights advocate from San Francisco, with a background working with various organizations and officials, being blocked feels unjust. I ask for my account to be reinstated promptly. I hope to restore my positive relationship with Facebook. Thank you, Rick H. - Facebook.com/rick.heizman, email: earthviewmusic[at]yahoo.com, phone: [redacted]

I utilized Facebook for advertising my business, but unfortunately, the results of the ads were not as expected. Despite spending over $[redacted], the outcome was unsuccessful. I requested a refund from Facebook, but they rejected it, leaving my account overdrawn. I am extremely disappointed and dissatisfied with this outcome. I have tried contacting Facebook multiple times but have not received any response, which is very frustrating. The lack of communication is concerning. I urgently request a refund of all my expenses as the ads I paid for did not yield the desired results. Despite reaching out to support, I have not heard back regarding my request. I am adamant about getting a refund for the poor services provided by the ads I ran on Facebook. The targeting and response were not satisfactory, and I seek a full refund for the money I invested in Facebook ads. I hope for a swift resolution to this issue so that I can cease further complaints about the matter. The difficulty in reaching the right person to address this issue is exasperating.

Please remove my name from Facebook. I no longer have an account and receive multiple notifications daily. I left Facebook due to the negative content. I was informed there is a fee to have my name removed, which seems unfair. When contacting customer service, I encountered staff who were not helpful. All I request is to be taken off the mailing list. Thank you, Kathleen Paul. Contact me at [redacted] or kpkate1949 @gmail.com. I would appreciate a prompt response.

I messaged you about two days ago, I believe. My Facebook name is Terri Ann Whiteman, but my real name is Teresa Ann Glaspy. You can reach me at [redacted] (home) or [redacted] (cell). I reached out to report a hacker, and you requested I share it on Facebook to raise awareness. I'm looking to repost it, but I'm struggling to find the original message. I suspect a man named David Cole as the hacker and involved the police recently. Could you assist me in locating the message so I can share it on Facebook as requested? Thank you for your help!

Dear Facebook Support, I want to express my gratitude for the platform you provide. Unfortunately, my account has been disabled without any explanation. Despite submitting my ID for verification, my account remains inaccessible. This has caused me to unintentionally create multiple accounts, all of which have also been disabled. I have a small business that I aim to promote on Facebook, and the account deactivation has hindered my ability to reach my audience. I assure you that there has been no suspicious activity on my part, and my intentions have always aligned with Facebook's policies. I kindly request the reactivation of my original account, as my goal is to operate within the guidelines set by Facebook. Attached is my ID for your reference. Best regards, Jean Noel

I have some ideas that I would like to share with Facebook regarding potential improvements to the account creation process and layout of the general and profile pages. I want to contribute my thoughts to make the Facebook experience more personalized and appealing for users, as a token of appreciation for how Facebook has benefited me, my friends, and family. I hope that my suggestions will be considered by Facebook engineers to enhance the overall user experience and introduce new creative features that can add a unique touch for everyone. I am eager to submit my ideas and hope that they will be reviewed and possibly implemented by Facebook to enrich the platform with innovative and personalized elements that I have put a lot of effort into developing.

I am urgently seeking contact from Facebook regarding a person named Jodi Amoris who has been posting harmful content about me on his page and on the Clarksville Tennessee marketplace. My account was hacked yesterday, and false information was posted that is damaging my reputation. If Facebook does not remove these posts about me, I will have to involve my attorney and pursue legal action not only against the individual but also against Facebook for allowing such content to be shared. Please reach out to me promptly. You can contact me at my Facebook email, [redacted], or via email at [redacted] I insist that Mr. Amoris's posts and any others that are defamatory be taken down immediately to avoid legal repercussions. Thank you.

I found a Facebook profile under the name Kevin Aspinall, which belongs to a convicted sex offender named Kevin Bruce Aspinall. For more information about his criminal record, you can visit the California Megan's Law Website. Kevin is a former individual who sexually assaulted and raped my daughter and her friends when they were minors. He also physically abused my children and me and threatened us with violence. I had to obtain a criminal restraining order against him before he was incarcerated. Kevin is currently reaching out to a young mother with kids, and I fear he may be targeting others through his Facebook account. His previous convictions involved online child pornography. I urge Facebook to deactivate his account promptly to prevent further harm.

Hi, I'm Richard Sanford. I seem to have forgotten my Facebook password after changing it recently. I also changed all my other passwords when I did this and now can't access my email. This includes my business page too. It's all a mess and my life is on hold. Please help me recover my Facebook account. You can reach out to me through my girlfriend's email. If possible, you can call her at [redacted]. Thanks a lot for your help. I appreciate it.