Facebook needs provide a way for non-account holders to request data deletion AND to be certain it will not be collected again
GetHuman-elainein's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-elainein's own words
Trying to find a way to contact Facebook if someone is a non-account holder to request they comply with GDPR ... My partner has never been on facebook but understands that facebook holds data about him because other people (like me) have his contact details.**He wants to ask Facebook for all the information it has about him. And then to ask them to delete it.**Facebook account holders can do this. But he is not a Facebook account holder and does not want to be. **Under GDPR he has the right to be forgotten by Facebook - who never had the courtesy to ask his permission to use his data in the first place.
I checked the data they held on me and found I had given all my contacts to Facebook. I truly did not intend to. This included the phone numbers and emails of people who are very elderly and would never consent to their details being given out. This made me feel a REALLY BAD person. I want a way of ensuring all this data is removed, starting with my partners details.
Providing a way for non-users to get their data deleted
I have a business page on Facebook as well as personal. I value their service and don't want to leave.
Nothing I can see is of any help
I have an issue with Facebook too
How GetHuman-elainein fixed the problem
We are waiting for GetHuman-elainein to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.