My phone fell in the toilet and I’m on able to access my Facebook account I’ve now atte...

GetHuman-lovydovy's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-lovydovy's own words
My phone fell in the toilet and I’m on able to access my Facebook account I’ve now attempted to reach Facebook on five different times and still yet I have no answer it’s never taken this long for Facebook to get back to me I’ve missed out on a few things myself like my own birthday my children’s birthday their graduation on able to share with my friends and family my last name is different on the account but if you look back and see I still have my same last name on the account mention plenty of times I really don’t want to make another account I don’t want to lose my videos pictures and other personal things I have on there if someone can please pay detail attention to this page the name on the account says Melissa should be key Velasquez my last name is Richardson my father‘s last name is Velasquez and as you can see I have many many family members on my page that carries the same last name Velasquez my email address is LOVYDOVY*z@Gmail.com
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Customer service issue
Reported by GetHuman-lovydovy
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 275 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lovydovy started working on this issue
May 25th 4:19pm
GetHuman-lovydovy indicated the issue is not fixed yet.
May 30th 4:27pm
GetHuman-lovydovy indicated the issue is not fixed yet.
May 30th 4:35pm
GetHuman-lovydovy indicated the issue is not fixed yet.
May 30th 4:37pm
GetHuman-lovydovy indicated the issue is not fixed yet.
May 30th 4:38pm