I reactivated my facebook account then I got a new phone same * and it keeps telling me...

GetHuman-brucedej's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brucedej's own words
I reactivated my facebook account then I got a new phone same * and it keeps telling me a code will be sent by sms it's been days I have important pics of my children on here my email for the account is *****@***.com cause the old one the email has been reactivated cause it hasn't been used in awhile, my name on my page is Bruce babybluez Dejesus and the profile pic is me n my wife so please help.
GetHuman-brucedej did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-brucedej fixed the problem
We are waiting for GetHuman-brucedej to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-brucedej
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 499 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-brucedej started working on this issue
May 25th 11:06am
GetHuman-brucedej indicated the issue is not fixed yet.
May 25th 12:32pm
GetHuman-brucedej indicated the issue is not fixed yet.
May 25th 1:27pm
GetHuman-brucedej indicated the issue is not fixed yet.
May 26th 4:15pm
GetHuman-brucedej indicated the issue is not fixed yet.
May 28th 1:04pm
GetHuman-brucedej indicated the issue is not fixed yet.
May 29th 7:46pm
GetHuman-brucedej indicated the issue is not fixed yet.
May 29th 7:47pm