Facebook Customer Service Issues

I am struggling to delete a couple of photos on Messenger. I have searched online and found out that Facebook currently does not allow users to delete pictures on Messenger. I mistakenly uploaded the photos there instead of sending them in a text. I am disappointed by this limitation and hope that Facebook can enable the feature to delete pictures in Messenger. I am eager to rectify my mistake and remove the photos. Messenger has been challenging for me to navigate, and I kindly request the option to delete these images.

I am extremely frustrated! For over 6 months, I have been attempting to access my account without success. I have submitted the required forms with my ID or driver's license about 10 times. Despite this, after 7-8 months, I have not received any communication at all. I haven't even received an email. I operate a business page and I am unable to log in, causing numerous issues. This situation needs urgent attention. The lack of live chat or phone support, as well as the absence of responses to emails, is disappointing. It seems like clients are left stranded if issues cannot be resolved. I am concerned about personal memories stored in my account that are irreplaceable. Please contact me promptly to resolve this matter. Email: [redacted]

There is an individual known as NJ Turner, also known as Natasha Jayne Turner, along with her group, who have been causing distress to people on your social media platform. Their behavior has escalated to a concerning level. They engage in tormenting others and when provoked, they retaliate by improperly using the legal system to press false charges. This behavior constitutes severe adult bullying and violates multiple laws. Evidence has been collected regarding their actions, and measures may need to be taken to address this issue. Despite repeated requests to stop, they continue their harmful behavior. Assistance is needed to prevent further harm to individuals' reputations and ensure everyone's safety. Thank you for your attention to this matter.

I suspect someone is using my friend's Facebook Messenger account to scam me for money. I would like to report this and share the phone number they provided me: [redacted]. They are trying to deceive me by asking for money to increase an investment, buy a home, or start a business. The account name is IMaryalice. I have delayed responding to them to contact you first. Please take action promptly to stop this person. My phone number is [redacted].

I recently created a second account for my business and was asked to verify it, including Facebook sending a letter to my house for verification. After doing a livestream of me fabricating a metal frame today, it detected unusual activity. I use a VPN regularly, as it's a standard practice, and my brother, known online as Sobe, works in computer security. He suggested the issue might be having two accounts by the same person. Can I have a second account for my business? I've put a lot of effort into it, and it's affecting my American-made fabrication company. I've reached out to many customers. Please assist me. - Phil

I recently corresponded with an individual named Jennifer Russell after a referral from my friend Susan Montgomery. Jennifer claimed I had won a grant from Facebook as she saw my name on a winners' list. She mentioned the grant was expiring soon, requested payment for delivery, and directed me to send $[redacted] to an agent in Nigeria. I found the payment method odd and Jennifer provided another address in Tennessee but insisted on the Nigeria option for faster processing. After sending the money via Western Union, Jennifer inquired about the transfer. Subsequently, Jennifer's profile vanished, prompting me to contact Susan, who advised me to reach out to Facebook directly. Following Susan's advice, I called the provided number and spoke with Mark Johnson, who substituted for Jennifer temporarily. However, our communication dwindled, with Mark promising to email me but failing to do so before ceasing contact a few days later.

I reported a person named Catherine Sayf for threatening to blackmail me on Facebook Messenger. I see her account has been deleted today, potentially due to reports. I'd like to ensure she can't send blackmail messages to anyone else. Please confirm if she's been stopped. Also, I'd appreciate monitoring to prevent any further blackmail about me, "Avraham Mehl." Thank you.

My account has been blocked since the 18th of May due to unauthorized login attempts from a foreign country. I requested a reset code, but it was sent to an old email address, [redacted], which I no longer have access to as it's been closed. My new email addresses are [redacted] and [redacted] Please unlock my account promptly or send instructions/code to my current email addresses so I can regain access to my Facebook account. Additionally, I unintentionally created a new Facebook profile (without a picture) which I need to have deleted. The account to be recovered is the one with my profile picture.

Upon trying to access my Aleisha Maree account, I encountered a security prompt requesting my phone number. After attempting to add my number for verification, I was informed that it was invalid. Subsequently, I received a verification code via email but was looped back to adding a phone number, which still did not work. This is distressing as my author account contains vital information, contacts, and groups I engage with daily. I am genuinely seeking assistance to regain access to my account. Please help resolve this issue promptly as I am unable to access my messages. For communication, you can reach me at my private account, Aleisha Hayward. Thank you for your attention and support.

Colin Guillesser has been contacting individuals in the area using various account names with different spellings. He has engaged in insulting and humiliating behavior towards me, prompting me to leave town. I believe he gained access to my Facebook account through my email, added himself, and initiated conversations. Concerningly, he has posted pictures of my son and me on his Facebook profiles without consent. Colin and his family have been actively seeking rental properties in Hervey Bay and Maryborough, potentially to monitor my whereabouts and intimidate me. I am particularly worried about their actions and urge for a thorough investigation of their social media presence by the authorities. Thank you.

I am having trouble accessing my account after enabling Two-Factor Authentication. Despite following the recommended solutions, I am unable to generate the required codes. Additionally, I have not received any SMS codes, and I suspect that my phone number may be incorrect or compromised. Despite multiple attempts to verify my identity with the provided method, I have not received any responses. Even after changing my password multiple times, the issue persists. I have found no useful information in the help section and cannot post a question because I am unable to log in. Some of Facebook's suggested solutions require me to log in, which I am currently unable to do due to this issue.

Hello, I'm Jay Stone from Calgary, Alberta, Canada. I wanted to bring to your attention the issue I'm facing with a fake Facebook profile named Mike Libin that seems to be linked to my cell phone. I receive frequent text notifications from this account, causing a lot of frustration. Despite my attempts to report it, Facebook claims there's nothing wrong with the profile. However, it's evident as the name Libin matches my mother's maiden name, and the account has added friends who are strangers to us. The biggest concern is that my phone number appears to be associated with this account, leading to constant notifications. I kindly request assistance in dealing with this fake account to stop the continuous notifications on my phone. If you require any further details from me, please don't hesitate to reach out. Thank you for looking into this matter. Jay Stone

I am Father Stephen P. Morris, a Catholic priest. I served as a chaplain at a school in Hancock, NY for 15 years. Today, I was informed that a photo of me baptizing a young man at an Easter Mass was posted on Facebook with an offensive caption. I do not have a Facebook account, but the nature of the caption was described as extremely vulgar and upsetting. Despite not knowing the exact content, I am already deeply disturbed. I dedicated countless hours to serving the students at the school with respect and kindness. I am requesting the removal of the picture and its offensive message. As a priest of 38 years, encountering such negativity in the world is disheartening. Thank you. - Father Stephen P. Morris

I am facing harassment and continuous reports, with threats of being taken to civil court after a confrontation on Facebook. I used to be friends with this person until I blocked them. Now, Laurie Wolfson is harassing me on Messenger regarding my ex-boyfriend Darrel Williams. I normally use Facebook to stay connected with loved ones, and now I find myself in this situation. I have had discussions with Laurie over the phone and on Messenger. She even invited me to like her page, and now the situation is escalating. How can I handle this?

I encountered an issue with my Facebook account. Last night, I logged out from my computer, and today when I tried to access Facebook on my phone, the security system locked me out. Now, I am struggling to set up a new account all day. I believe my Messenger contacts are affected too. I need assistance to resolve this matter as I prefer not to create a new account, considering the inconvenience. If possible, could someone contact me at eight one six [redacted] to help me regain access to my old account? Thank you.

I am seeking advice on how to deal with a situation involving harassment from someone using a Facebook page linked to my ex-boyfriend. Laurie Wolfson has been harassing and threatening me through a page created for her pet care business. Despite being blocked, the harassment continues, affecting my mental health. I am worried about being reported and taken to civil court over disputes related to my ex-boyfriend, whom she is now dating. I have evidence of this harassment, but I am unsure how to handle the situation without losing my Facebook account. Any suggestions on how I can resolve this matter would be greatly appreciated. You can contact me at [redacted].

I am having trouble resetting my account password on Facebook because my phone number is not verified. Another account linked to the same number is able to reset the password, but I have no email associated with my Facebook account. When I attempted to change the password before, the network was slow. After entering the reset page and inputting the current and new password, the confirmation page did not load properly, causing me to cancel the process. Since then, I have been unable to access my account using the old or new password. I am also unable to reset the password due to the lack of a verified phone number or email on my Facebook account. My phone number is [redacted], and my account name is Abhishek Pratap Singh. I need help regaining access to my account.

I have been using Facebook since [redacted] under the name "Zee Thee." Due to a report claiming my name was fake, I changed it slightly to "Zee Tee." Recently, my friends threatened to report my account as fake due to the slight alteration. I submitted a photo of my student card with the name "Zee Thee" and have yet to receive a response from Facebook despite them stating they would review and email me. I am eager to regain access to my account promptly.

Hello, As a manager of multiple ad accounts in the Business Manager app, I am facing an issue with setting different billing addresses for the accounts I oversee. I have two separate credit cards for these accounts and need to assign specific billing addresses to each account. One account should have the billing address at Milde sro in Trnava, Slovakia, while the other accounts need to have the billing address at Trnava Self-Governing Region. The concern arises because the owner of one account also manages other fan pages, causing invoices for paid ads to be directed to the same address. Thus, I am requesting assistance to separate the accounts with unique billing information. I own the two business accounts and need to ensure proper division of billing details. I am considering if creating a second business manager with the new billing address is necessary. Your guidance on this matter would be greatly appreciated. Thank you for your help. Best regards, Milde

Dear Sir/Madam, My name is Pawan Kumar from New Delhi, India. I am a freelance digital marketer and social media manager. I recently created the Facebook account "RASHTRIYA SARV SWARNKAR MAHASABHA (RSSM)" on April 26, [redacted]. The account was made with my google E-mail ID, [redacted], and contact number +91-70[redacted]9. Our organization aims to promote social harmony and connection within the Sarv Swarnkar Samaj (Goldsmith Community in India). Unfortunately, our competitors have been trying to hack and report our account, leading to its sudden suspension today around 11:00 A.M. This has created a communication gap with our community members. I kindly request your assistance in resolving this issue promptly. I have attached all relevant details and proofs of our organization for your reference. Thank you.