I wrote to a person calling themselves Jennifer Russel last week. I was referred by a f...
GetHuman-zolics_'s customer service issue with Facebook from May 2018
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The issue in GetHuman-zolics_'s own words
I wrote to a person calling themselves Jennifer Russel last week. I was referred by a friend Susan Montgomery. Jennifer who wrote that she had seen my name on the list of winners.*Jennifer said I'd won a grant from FB, and the grant was ending in two days, that she worked at FB, and I'd have to pay to get delivery. She said there were agents around the world who collected this cash and I should send $*** to Nigeria. I said that*s weird why not the US? She then gave me two addresses. the second in Tennessee, but that the one in Nigeria was open now and the money could be sent quicker. So i went to Western Union and sent off the money which cost another $*.**. Jennifer called to ask where I had sent the money.*Jennifer's page disappeared and I wrote to Susan who said call FB, and gave me a number, which I called. Got a callback from a Mark Johnson who told me Jennifer was off for the weekend and he'd handle the account. We called back and forth, him saying he'd write me an email and me saying where's the email. He stopped calling a couple of days ago.
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