I wrote to a person calling themselves Jennifer Russel last week. I was referred by a f...

GetHuman-zolics_'s customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-zolics_'s own words
I wrote to a person calling themselves Jennifer Russel last week. I was referred by a friend Susan Montgomery. Jennifer who wrote that she had seen my name on the list of winners.*Jennifer said I'd won a grant from FB, and the grant was ending in two days, that she worked at FB, and I'd have to pay to get delivery. She said there were agents around the world who collected this cash and I should send $*** to Nigeria. I said that*s weird why not the US? She then gave me two addresses. the second in Tennessee, but that the one in Nigeria was open now and the money could be sent quicker. So i went to Western Union and sent off the money which cost another $*.**. Jennifer called to ask where I had sent the money.*Jennifer's page disappeared and I wrote to Susan who said call FB, and gave me a number, which I called. Got a callback from a Mark Johnson who told me Jennifer was off for the weekend and he'd handle the account. We called back and forth, him saying he'd write me an email and me saying where's the email. He stopped calling a couple of days ago.
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Customer service issue
Reported by GetHuman-zolics_
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 268 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-zolics_ started working on this issue
May 24th 11:23pm
GetHuman-zolics_ indicated the issue is not fixed yet.
May 28th 12:28am
GetHuman-zolics_ indicated the issue is not fixed yet.
May 28th 12:33am