I just sent you an email asking for help to access my account that someone in Sunnyvale...

GetHuman715998's customer service issue with Facebook from May 2018

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Help with my Facebook issue
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The issue in GetHuman715998's own words
I just sent you an email asking for help to access my account that someone in Sunnyvale, CA hacked into. I completed this whole email to you, clicked on the email for you to respond to me and just saw that it was misspelled.*my correct email is ******@***.com*I'd appreciate help in resetting my password so I can get back to using my Facebook account. When I type in my old password so I can change it , the screen message says it's the wrong password. How can I just start the password over again? Please help.*Sandra Christopher
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Facebook

Customer service issue
Reported by GetHuman715998
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 382 others
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Timeline
GetHuman715998 started working on this issue
May 24th 10:19pm