I have a couple of photos on Messenger that I desperately need to delete. After trying...

GetHuman-weirj's customer service issue with Facebook from May 2018

66 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-weirj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-weirj's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-weirj will want to follow the link below to head to their help center. We will check on GetHuman-weirj later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-weirj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-weirj's own words
I have a couple of photos on Messenger that I desperately need to delete. After trying hard on my own, without any success, I Googled to find out what other people did with this problem. It turns out that Facebook does not allow us to delete pictures on our Messenger Accounts. Many people have contacted Facebook begging for you to enable us to delete picture on Messenger. I made a mistake and put the pictures there when I meant to place them in a text instead. I was very na*ve and inexperienced with all of the things Facebook can and cannot do and Messenger being my least experience. Please, please allow us to delete pictures in Messenger. Please help me to delete them. I am very upset over the fact that that feature everything but Facebook Messenger. People make mistakes. The saving grace is when we want to rectify them. I must delete those pictures.
GetHuman-weirj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-weirj fixed the problem
We are waiting for GetHuman-weirj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-weirj fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-weirj
May 24th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 66 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-weirj started working on this issue
May 24th, 2018 8:18pm