I got into a new relationship in my life & my ex kept hacking my facebook. I changed my...

GetHuman-taylorpr's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-taylorpr's own words
I got into a new relationship in my life & my ex kept hacking my facebook. I changed my password a million times & then the last time i changed it i didnt go on facebook for at least * months or more. Now I cant rememeber my password for the life of me & my email that is registered with my facebook account I haven't used in probably a decade so I dont know the password or security question for my hotmail. My mother just passed away recently & i have pictures of her & i on there & her as a friend of my old account... I need into this account. I am devastated.
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Customer service issue
Reported by GetHuman-taylorpr
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 644 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-taylorpr started working on this issue
May 24th 6:42pm
GetHuman-taylorpr indicated the issue is not fixed yet.
May 24th 6:43pm
GetHuman-taylorpr indicated the issue is not fixed yet.
May 24th 7:45pm
GetHuman-taylorpr indicated the issue is not fixed yet.
May 24th 7:46pm