My facebook password was changed. When I try to secure my account, I do not have access...

GetHuman-dlpollit's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dlpollit's own words
My facebook password was changed. When I try to secure my account, I do not have access to the email address or phone number it lists. I tried to verify my identification by entering *-digit codes from chose friends, and facebook said they were emailing me. Nothing showed up in my email, so I tried again a couple hours later. When I try again I get a notification that I have tried too many times and should try again later.
GetHuman-dlpollit did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dlpollit fixed the problem
We are waiting for GetHuman-dlpollit to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-dlpollit
May 24th, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 10 customers so far
Similar issue to 97 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-dlpollit started working on this issue
May 24th, 2018 5:38pm
GetHuman-dlpollit indicated the issue is not fixed yet.
May 24th, 2018 6:41pm