first of all my old email has not been used in years know longer in use. I tried using...

GetHuman-bertnhon's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bertnhon's own words
first of all my old email has not been used in years know longer in use. I tried using new email said it says it is not me which it is. It says facebook disabled my account. I have sent pictures to prove it is me. Sometimes it lets me log in with picture?? This is totally nuts. I have been with face book for years. I would like to get this straighten out. I have tried over twelve times and they keep saying in wrong post. I am disgusted. Please straighten this problem up. Thank you
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Customer service issue
Reported by GetHuman-bertnhon
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 405 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bertnhon started working on this issue
May 24th 3:03pm
GetHuman-bertnhon indicated the issue is not fixed yet.
May 24th 3:03pm
GetHuman-bertnhon indicated the issue is not fixed yet.
May 25th 3:02pm