My name is Jessica Okafor, I was having a video call with my husband when suddenly I wa...

GetHuman-jessi_og's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jessi_og's own words
My name is Jessica Okafor, I was having a video call with my husband when suddenly I was broadcasting to two more people, which was unintentional. I don't know how that happened and it was really a mistake and did not intend for that to happen. It was at that point that my Account became disabled. I really need my account for my business and I have lots of contacts who depend on my service from time to time. Please I plead that my account be revived. Thanks for your support.
GetHuman-jessi_og did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jessi_og
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 526 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jessi_og started working on this issue
May 24th 9:45am
GetHuman-jessi_og shared this issue with your circles on Google+
May 24th 9:46am
GetHuman-jessi_og indicated the issue is not fixed yet.
May 24th 9:48am
GetHuman-jessi_og shared this issue with friends on Facebook
May 24th 9:49am
GetHuman-jessi_og shared this issue with followers on Twitter
May 24th 9:50am
GetHuman-jessi_og shared this issue with others over email
May 24th 9:52am
GetHuman-jessi_og indicated the issue is not fixed yet.
May 24th 10:57am
GetHuman-jessi_og indicated the issue is not fixed yet.
May 24th 2:37pm
GetHuman-jessi_og indicated the issue is not fixed yet.
May 24th 2:50pm