I have problem becouse someone had to get into my account and run an advertising campai...

GetHuman-volante's customer service issue with Facebook from May 2018

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The issue in GetHuman-volante's own words
I have problem becouse someone had to get into my account and run an advertising campaign about which I know nothing. I did not receive any notifications that I will pick up such a campaign, and now my bank account has been charged I have already changed the account password. And I will not pay, for a service I did not use I hope that the matter will be quickly cleared up and the money that you have taken from my account will be returned to me.
GetHuman-volante did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-volante
May 24th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 439 others
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GetHuman-volante started working on this issue
May 24th, 2018 9:12am