I lost my phone and not I can’t get into my email account I have * step verification o...

GetHuman-missprin's customer service issue with Facebook from May 2018

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The issue in GetHuman-missprin's own words
I lost my phone and not I can’t get into my email account I have * step verification on the account. This all happened around early April **** I have since been to jail and I’m out now and have opened up another account I would really like to access my old account before I went to jail I was getting support in the way of having to take a photo of me holding a code number and sending it to Facebook but the photos I was taking weren’t good enough! Please help I would really like to get into my old account. There is only * accounts in my name and they are both mine.
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Customer service issue
Reported by GetHuman-missprin
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-missprin started working on this issue
May 24th 4:06am