One Day I sign out and then I couldn't log back in but I have changed phones and phone...

GetHuman713370's customer service issue with Facebook from May 2018

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The issue in GetHuman713370's own words
One Day I sign out and then I couldn't log back in but I have changed phones and phone numbers, I also lost my email on the account. I even think it got hacked bc my mother showed me something that I supposedly sent her but I never did. I have been trying to recover my account for months now. It has been a struggle, I have a picture from my messenger code. I have tried both of the recover steps, but I haven't gotten any results.
GetHuman713370 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman713370
May 24th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 236 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman713370 started working on this issue
May 24th, 2018 2:07am