My husband is locked out of his Facebook account. He used his trusted contacts and got...

GetHuman713237's customer service issue with Facebook from May 2018

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The issue in GetHuman713237's own words
My husband is locked out of his Facebook account. He used his trusted contacts and got codes from all of them. It let him reset his password but when he goes to login, it tells him to verify his account with the email that was sent to him. It has been ** hours and no email has been sent. When he clicks “resend email” it gives a message saying this feature is not available right now, please try again later. Please help. He needs his Facebook for work.
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Facebook

Customer service issue
Reported by GetHuman713237
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 218 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman713237 started working on this issue
May 24th 1:14am